Privacy Policy

Complete Divorce Services Limited T/A EasyDivorce
Privacy Policy & Data Privacy Notice

Complete Divorce Services Limited (Company Registration Number 704846) T/A EasyDivorce complies with the requirements of the General Data Protection Regulation (GDPR) 2018 and the Irish Data Protection Act 2018.

At EasyDivorce, we take your data and privacy very seriously. We will never share your data with a third party unless requested to do so by you in writing. We are committed to respecting and protecting your privacy and want you to feel safe when you give us your personal information.

Our principal business is to provide access to software that enables you, the customer, in return for an agreed fee, to generate customised divorce/dissolution/separation paperwork based on the information you input onto our secure application form. You also receive ongoing instructions on following the court rules to finalise your divorce, dissolution or separation. Customers pay a fee in return for access to the EasyDivorce Divorce System.

This Privacy Notice sets out the basis for gathering, using, processing, and disclosing any Personal Data we collect about you or that you provide to us. This Privacy Notice applies to you, whether you are a current, past or prospective customer. It also applies to third parties whose data you provide to us in connection with our relationship with you (for example, the names of relatives). Please ensure that you provide a copy of this Privacy Notice to any third parties whose personal data you provide to us.

This privacy notice describes how we might use your information if you:

In this privacy notice, if we refer to:

The purpose of this privacy notice is to explain to you in the clearest possible way possible what information we collect, how we use it, and what rights you have in relation to it.

Contact Us

EasyDivorce
20 Harcourt Street
Saint Kevin’s
Dublin 2
D02 H364

Tel: 01 685 2493
Email: info@easydivorce.ie

Queries about this Data Privacy notice should be directed to our Data Protection Officer at EasyDivorce, 20 Harcourt Street, Saint Kevin’s, Dublin 2 D02 H364.

What information do we collect

Outlined below is a list of personal information that you may provide to us;

Any information collected by us will be necessary to enable you, the customer, in return for an agreed fee, to generate customised divorce/dissolution/separation paperwork using our website.

Information automatically collected by us;

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URL’s, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website and for internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. We may use cookies and similar technologies (like web beacons and pixels) to access or store information. Specific details on how we use such technologies and how you can refuse certain cookies is set out here.

The information we collect includes;

How and where we get your data

You provide us with your personal information directly when you contact us, complete our application forms, speak with us or visit our website.

The personal information that we collect depends on your interactions with us and the website, and your choices.

We may collect data necessary to process your payment if you purchase a service. This data may include your payment instrument number (such as credit card number) and the security code associated with your payment instrument. Stripe stores all payment data. You may find their privacy notice link here: https://stripe.com/ie/privacy.

To provide our services and to comply with legal obligations imposed on us, EasyDivorce may share your information with:

EasyDivorce will never share any personal information with third parties unless legally required to, without your explicit consent.

How do we keep your information safe

Your personal information is processed and stored within the EU on our private server, managed by LetsHost.ie.

Easy divorce’s intent is to strictly protect the security of your personal information, only use the data for the purpose that it was collected for and carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction. We have taken appropriate steps to safeguard and secure the information we collect from you.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we do our best to protect your personal information, the transmission of personal information to and from our website is at your own risk.

You should only access the website within a secure environment.

How we use the information we gather

When we collect personal information about you, we tell you why we are asking for the information and what we intend to do with it. You have the option of not providing the information, although, in these instances, you may not be able to use our service.

Our legal basis reason for processing your data is to provide you with customised divorce paperwork and instructions.

We require the information from you to;

Legal Basis for Processing Your Information

We will only use your Data for lawful reasons.

The legal basis for the collection of your information is;

We never share any personal information with third parties unless with your explicit consent.

Retention of your Personal Data

Where we have no ongoing legitimate business need to process your personal information, we will delete your personal information.

No purpose in this notice will require us to keep your personal information for longer than twelve (12) months past the start of the idle period of the user’s account. Once an account has been inactive for 12 months, the user data will be deleted.

Sharing information with third parties

Personal data we collect from you or provide to us will not be shared with any other 3rd party.

Marketing

EasyDivorce will not send you any marketing information.

EasyDivorce may contact you to ask if you would like to leave an online review of our service.

Data Subject Rights

You are entitled to know whether we hold information about you and, if we do, to have access to that information and have it corrected if it is inaccurate or out of date. GDPR sets out that everyone has:

The right to complain to the DPC

If for any reason, you are not satisfied with how we store your client data or fail to satisfy a Data request, you have the right to make a complaint to the Data Protection Commissioner, see contact details below:

Data Protection Commissioner

21 Fitzwilliam Square, Dublin 2, D02 RD28, Ireland
Ph: 1890 252 231
Fax +353 57 868 4757
Email: info@dataprotection.ie

Privacy policy statement changes

EasyDivorce may change this privacy policy from time to time. When such a change is made, we will post a revised version online. Changes will be effective from the point at which they are posted. It is your responsibility to review this privacy policy periodically, so you’re aware of any changes. By using our services, you agree to this privacy policy.

EasyDivorce keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 1st January 2022.

Contacting Us

If you have any questions or comments about our privacy notice or practices, please contact us:

Data Protection Officer
EasyDivorce
20 Harcourt Street
Saint Kevin’s
Dublin 2
D02 H364

Tel: 01 685 2493
Email: info@easydivorce.ie

Contact Us

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